It is a fast-growing investment management firm in the business of procuring large pool of loans worth billions of dollars and profitably servicing it. There are numerous options in the market, and these are high risk decisions with significant bottom line impact if not supported by deep business insights.
There were significant cost and efficiency challenges with dependency on monopolized server providers which offered little to no flexibility on either of the two most important aspects for any business to succeed. Proprietary nature of the industry setup did not support Data from different sources, and it could not be integrated or synchronized. Proprietary BI tool was available at very high licensing cost ($10k per seat per month) which did not provide any ability to customize the data stack. System slowed down when data ran into millions of records. Top of the line tools like Tubule, could not handle the size of the data and drill-downs needed for efficient processing and leveraging. Leadership report driving critical business decisions needed hours of preparation.
Business needed to better ROI rom the investments and for that needed a scalable platform on which multiple business dashboards can be generated simultaneously. It needed self-service dashboards for non-technical team members who could work efficient by accommodating their every changing and growing data need without spending too much time and resources to accommodate new data sources.