CASE STUDY

Mortgage Industry

Building a profitable loan portfolio backed by data

Our Client

It is a fast-growing investment management firm in the business of procuring large pool of loans worth billions of dollars and profitably servicing it. There are numerous options in the market, and these are high risk decisions with significant bottom line impact if not supported by deep business insights.

Challenges

There were significant cost and efficiency challenges with dependency on monopolized server providers which offered little to no flexibility on either of the two most important aspects for any business to succeed. Proprietary nature of the industry setup did not support Data from different sources, and it could not be integrated or synchronized. Proprietary BI tool was available at very high licensing cost ($10k per seat per month) which did not provide any ability to customize the data stack. System slowed down when data ran into millions of records. Top of the line tools like Tubule, could not handle the size of the data and drill-downs needed for efficient processing and leveraging. Leadership report driving critical business decisions needed hours of preparation.

Business Requirement

Business needed to better ROI rom the investments and for that needed a scalable platform on which multiple business dashboards can be generated simultaneously. It needed self-service dashboards for non-technical team members who could work efficient by accommodating their every changing and growing data need without spending too much time and resources to accommodate new data sources.

Solution

Noema team leveraged its deep domain knowledge and technical expertise in building a custom platform that could run on simple hardware (no server farm or complex hardware requirements that are difficult to manage). Solution was built using proprietary technologies thereby keeping costs create and ownership both low. Solution was designed to handle exceptions and extensions seamlessly which occurs during the lifecycle. Agile development approach was used for faster development and deployment. It allowed improvising and fine-tuning the quality of the solution within aggressively timelines. It also ensured seamless transition during the handshake phase. Above all met the customer requirements, expectations and deadlines with budgeted costs.

Business Impact

  • 70% cost reduction with new solution as compared to existing IT tools (licensing fee)
  • Multiple people working simultaneously to help deliver critical leadership reports in few hours thereby enabling faster decision making
  • Self-service portals to reduce technical dependency

Technology Impact

  • 70% cost reduction with new solution as compared to existing IT tools (licensing fee)
  • Multiple people working simultaneously to help deliver critical leadership reports in few hours thereby enabling faster decision making
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